Rental Property Refurbishment Services in London

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Void to Let London Ltd

Last updated:  26 February 2026

Void to Let London Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us.

1. Who We Are

Company name: Void to Let London Ltd
Registered address: 87 Hyde Road, South Croydon CR2 9NS
Email: info@voidtoletlondon.co.uk
Phone:  +44 (0) 73 599 12 699

Void to Let London Ltd provides rental refurbishment and compliance services to landlords and letting agents across London and South West London.

2. What Information We Collect

We may collect and process the following personal data:

• Name
• Company name (if applicable)
• Email address
• Telephone number
• Property address(es)
• Billing and payment information
• Any information you provide via:
  • Website contact forms
  • Email correspondence
  • Telephone calls
  • Site assessments or enquiries

We do not knowingly collect data from children.

3. How We Use Your Information

We use your personal data to:

• Respond to enquiries and requests
• Provide quotations and proposals
• Deliver refurbishment and compliance services
• Communicate about ongoing or completed projects
• Issue invoices and manage payments
• Meet legal and contractual obligations
• Improve our services and customer experience

We only use your data where there is a lawful basis to do so.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contractual necessity – to provide services      you have requested
• Legitimate interests – to operate and grow      our business
• Legal obligation – for accounting, tax,      and regulatory compliance
• Consent – where you have explicitly agreed (e.g.      marketing communications)

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your data, including:

• Secure email and password protection
• Restricted access to personal information
• Secure storage of digital records

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or to comply with legal requirements.

6. Sharing Your Information

We do not sell your personal data.

We may share information with trusted third parties only where necessary, including:

• Accountants
• Payment providers
• Subcontractors (only where required to deliver services)
• Legal or regulatory authorities (where required by law)

All third parties are required to respect the security and confidentiality of your data.

7. Cookies & Website Data

Our website may use cookies to:

• Improve website functionality
• Analyse website traffic
• Enhance user experience

You can control or disable cookies through your browser settings.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us at:
info@voidtoletlondon.co.uk

9. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Void to Let London Ltd
📧info@voidtoletlondon.co.uk.uk